TERMS & CONDITIONS
Welcome to the B2B Website of Or Tea Europe BV. (“Or Tea?™”). Please review these terms and conditions (the “Agreement”), which shall apply to the use of this website, as well as to the purchase of all products sold to you through this website. By accessing, browsing, shopping and/or using the pages in this website, you agree to these Terms and Conditions, and you attest that you are at least 18 years of age. This Agreement contains disclaimers and other provisions that limit our liability. If you do not agree to these Terms and Conditions, do not access, browse or use this website. Or Tea?™ may change these Terms and Conditions at any time accordingly. You should review these Terms and Conditions each time you use the website. Your continued use of this website signifies that you agree to be bound by this Agreement, as they are amended.
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1. Use of Information
You acknowledge and warrant that any information you may post, transmit or submit to this website does not: (i) infringe on your rights; (ii) infringe on a third party’s rights, specifically but not limited to any intellectual property rights, or any other confidential or proprietary right; and (iii) constitute a criminal offence or give rise to civil liability. Additionally, you acknowledge and warrant that you will not knowingly post, transmit or submit any information that will cause damage to either the website or to any other user.Your rights with regard to accessing this website may be terminated or restricted at any time at the sole discretion of Or Tea?™. Or Tea?™ is not required to give you advance notice or explanation for the termination. This termination shall be in addition to any other rights that Or Tea?™ may choose to enforce.
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2. Copyrights and Trademarks
Unless otherwise noted, all materials on this website are protected as the copyrights, trademarks and/or other intellectual property owned by Or Tea?™ or by other parties that have licensed their material to Or Tea?™. You may not reproduce, redistribute or otherwise use any materials without the express written consent of Or Tea?™.
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3. Links
This website may contain links to other web pages that are operated by third parties, and are not under the control of Or Tea?™. Or Tea?™ is not responsible for, and expressly excludes all liability with relation to these linked web pages which you access at your own risk, and Or Tea?™ makes no representations, warranties or conditions concerning the linked web pages or their contents.
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4. Orders and Payment
When you submit an order on this website, your order shall be considered as an offer to Or Tea?™. Or Tea?™ reserves the right to refuse your order at any time and for any reason, including but not limited to: (i) the availability of the products in your country of origin (Or Tea?™ specifically reserves the right to revise or cease to make available any of its products at any time); and (ii) if the products are incorrectly described or priced on the webpage. In the event that your order is cancelled or refused, you shall receive an email confirmation stating same. Additionally, if your order is refused or cancelled following payment, Or Tea?™ will reimburse you for the full amount paid. The third party credit card service provider must approve all purchases made through the use of a credit card.
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5. Shipping
Or Tea?™ will ship based on the method you select from the available options. (Click here for more details) The estimated time of the arrival of your product should be considered as an estimate only, and Or Tea?™ will not be responsible for any damages due to delays in shipping. Charges for shipping will be listed when you purchase the product from this website. You are responsible for all taxes from your country of origin, and you agree to comply all export laws of The Kingdom of The Netherlands that apply to the products purchased or received under this agreement. Or Tea?™ uses a third party shipping service provider to ship its products. As such, Or Tea?™ will not be liable for any loss, damages (direct or indirect) or expense due to shipping. Title and risk of loss shall pass to you at the moment the product that you have purchased is transferred to the third party shipping service provider.
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6. No Warranty
Except as otherwise expressly stated with respect to our products, all contents of the website are offered on an "as is" basis without any warranty whatsoever either expressed or implied. Or Tea?™ makes no representations, express or implied, including without limitation implied warranties of fitness for a particular purpose. Use of this website and its contents are at the users sole risk. Or Tea?™ does not guarantee that the functions contained in the website will be uninterrupted or error-free, that this website or its server will be free of viruses or other harmful components, or that defects will be corrected even if Or Tea?™ is aware of them.
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7. Limitation of Liability
In no circumstance will Or Tea?™ or its licensors or suppliers be liable for any damages, losses or expenses, whatsoever, of any kind, including, without limitation, special incidental, or consequential damages, losses or expenses arising in relation with this site or any linked site or use thereof or inability to use by any party, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or online system failure, regardless if Or Tea?™ or representatives thereof, are advised of the possibility of such damages, losses or expenses.
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8. Disclaimer
To the fullest extent possible under the law, use of this webpage is at your own risk, and Or Tea?™ hereby expressly disclaims any representations or warranties (express, implied or statutory) with regards to the webpage and your purchase of any products hereunder. This webpage is provided “As is”, and may contain errors, inaccuracies, viruses or bugs, and this webpage may not be up to date, and therefore is not to be relied upon. Specifically, Or Tea?™ does not warrant that the product description or pricing is accurate. This exclusion applies to, but is not limited to, warranties of merchantability, quality and fitness for a particular purpose. Should you choose to download any content from this webpage, you do so at your own risk.
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9. Indemnification
You agree to defend, indemnify, and hold Or Tea?™, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from (1) your breach of this Agreement; or (2) your unauthorized or unlawful use of this website.
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10. Prevailing Language
In the event of any discrepancy in the translation of this text, the English version shall prevail.
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11. Applicable Law
Any dispute arising from these terms shall be governed by and construed in accordance with the law of The Kingdom of the Netherlands (KNL). You and Or Tea?™ also agree and hereby submit to the exclusive personal jurisdiction and venue in The Netherlands with respect to such matters. Or Tea?™ makes no representation that materials in this website are appropriate or available for use in other locations. Those who choose to access this website from outside of the Netherlands do so on their own initiative and are responsible for compliance with all applicable laws.
PRIVACY POLICY
Customers are obligated to fill out their contact information during the ordering process within this website. This privacy policy sets out how Or Tea?™ uses and protects any information that you give Or Tea?™ when you use this website. Or Tea?™ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Or Tea?™ may change this policy from time to time by updating this page. You should refer back to this page to ensure that you are happy with any changes and information provided.
1. Data To Be Collected
The following information will be collected during ordering process:
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Customer name
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Billing address
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Shipping address (if applicable)
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Phone/Fax numbers
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E-mail address
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Credit card number (for orders only)
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Expiration date and CCV of credit card
2. What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping.
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We may inform order status or order questions to customers.
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We may use the information to improve our products and services.
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
3. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
4. How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For the exhaustive list of cookies we collect, please refer to clause 7 in this page.
5. Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
6. Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
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Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@or-tea.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to Or Tea Europe BV, Energieplein 18, 2031 TC Haarlem, The Netherlands Tel: +31237858574 or email to info@or-tea.com.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, we will promptly correct any information found to be incorrect.
7. List Of Cookies We Collect
The table below lists the cookies we collect and the information they store.
Name of Cookie
Description
CARTThe association with your shopping cart.
CATEGORY_INFOAllows pages to be displayed more quickly.
COMPAREThe items that you have in the Compare Products list.
CUSTOMERAn encrypted version of your customer id.
CUSTOMER_AUTHAn indicator if you are signed into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores your Customer Segment ID
EXTERNAL_NO_CACHEA flag that, indicates whether caching is on or off.
FRONTENDYour session ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe last product you looked at.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
RECENTLYCOMPAREDThe items you recently compared.
STFInformation on products you emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer authorized cookies.
VIEWED_PRODUCT_IDSThe products that you recently looked at.
WISHLISTAn encrypted list of products added to your wish list.
WISHLIST_CNTThe number of items in your wish list.